Help! ‘Our Social Media Marketing Sucks’

I love entertaining, funny calls that remind me of the reasons I do what I do. And today, the CMO of an e-commerce company contacted me with a big problem, which he bluntly described as: “Our social media marketing sucks.” Ouch!

3 Elements to a Successful Social Media Marketing Plan of Action

Understanding where you’ve been and where you’re headed is one of the most important things in life, and when it comes to social media marketing it’s imperative for companies to craft an innovative, representative Plan of Action before engagement begins.

Corporate Social Media: Leaders of the Pack Become Followers

In this world of technology-infused new age marketing goodness, there are the leaders of the pack — the innovators and trendsetters — and there are the followers. Unfortunately, when it comes to marketing tactics, many large corporations are behind the times.

RIP Delicious: A Bittersweet End to a Tasty Website

Even though it’s Friday and should be a fun day, I’m unfortunately here as a carrier of bad news. With Yahoo! Inc’s recent layoffs, the company has decided to axe a few of their web properties including the popular social bookmarking website Delicious.

Twitter Marketing: Tweeting at Busiest Time Helpful or Harmful?

I love being presented with complex, fun questions about marketing — I live for it. Today, a client inquired about Twitter marketing and when the best times to Tweet are, which is an excellent question that deserves a blog post of a response. So, here I am!

Quiznos Social Media Marketing: Follow The Talking Toaster!

While indulging in a toasted sammy and some soup from Quiznos on this chilly day in Los Angeles, I noticed a sign by the front door with a talking toaster saying: FOLLOW ME. I first thought to where; are we going to toasted sandwich heaven? Then I glanced down to see the iconic Facebook and Twitter logos staring me down. A-ha!